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Warranty and Service Care

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Mueller Furniture is known throughout the area for our old fashion customer service. If our customers have a problem with furniture that you've purchased from us, please call us at 618 233 0667. We will gladly set up a time for our experienced furniture technicians to come out and diagnose the problem free of charge. Mueller Furniture also offers outstanding products to help your furniture last well beyond your expectations. The Crypton products from Guardian furniture care are used in Disneyworld and Las Vegas Casinos. They are more environmentally safe than other furniture care products. Please read on about some of the great furniture care and warranty extension products that we offer.

Leather Care

Our Leather Care System represents the ultimate in leather care technology. The unique formulations clean, condition, protect and prolong the life of your leather upholstery. Regular use of the Leather Care System by Guardian greatly reduces the need for professional replacement expenses for the life of the warranty and beyond.

This program carries outstanding warranted coverage for accidental:

  • Food or beverage stains
  • Rips, cuts, punctures or burns
  • Ballpoint pen ink or lipstick marks
  • Stains caused by human or pet bodily fluids

The Program Features:

  • Protectors - An exclusive formula that bonds to the surface of the finish top coat to provide a renewable buffer zone and enhance its protective qualities.
  • Cleaners - Formulated to maintain the leather's ideal pH by removing surface contaminants.
  • UV Inhibitor - To help reduce leather fading and breakdown of the plasticizers in the finish top coat caused by ultra-violet light sources.
  • Conditioners - To insure the flexibility of the finish top coat by maintaining the moisture level needed to maintain the leather's natural softness and suppleness.
  • Anti-Static Additive - To help diffuse static electricity and repel damaging airborne dust and dirt which can clog up leather's pores.
  • 5 Year Warranty - Covers accidental food and beverage stains, rips, cuts, burns, punctures and more. Toll-free Warranty Service access across North America.

Warranty Programs Available

  • Single item warranty covers invoices up to $5,000
  • Three item warranty covers invoices up to $10,000
  • Value warranty covers invoices up to $1,000, unlimited number of items

Each warranty comes with a take home furniture care kit containing:

  • Leather Cleaner - Use for routine cleaning or spot-cleaning to remove stains from leather upholstery.
  • Leather Conditioner - Formulated to condition and protect leather upholstery after cleaning and to nourish the leather.
  • Ink and Lipstick Remover - Formulated to remove accidental ballpoint pen ink or lipstick marks from top-coated leather upholstery.

Guardian Wood Care

The Guardian Wood Care System provides coverage for all clear-coated and lacquered wood furniture as well as hard surfaces, such as marble, slate, granite, stone and metal surfaces. The exclusive Five Year Full Replacement Warranty provides coverage for accidental food or beverage stains, accidental heat marks, liquid rings, gouges, and accidental breakage of wood, glass and other hard surfaces.

The Program Features:

  • UV Inhibitor - To help reduce wood finish fading caused by overexposure to ultra-violet light sources.
  • Anti-Static Additive - Reduces static electricity to help repel damaging airborne dust and dirt.
  • 5 Year Warranty - For accidental food or beverage stains, accidental heat marks, liquid rings, gouges, and accidental breakage of wood, glass and other hard surfaces. Toll-free Warranty Service access across North America.

Each warranty comes with a take home furniture care kit containing:

Guardian Furniture Polish
This unique wax-free cream polish is a blend of high quality ingredients formulated to polish, protect and enhance all types of clear-coated wood and lacquer finishes. It contains an exclusive UV Inhibitor which is added to help reduce premature finish fading and an Anti-Static additive to help reduce damaging dust buildup.

Furniture Duster This special formula is designed to safely clean and remove routine dust, smudges, and fingerprints from all types of wood and lacquer finishes. It contains an exclusive Anti-Static additive to help reduce damaging dust buildup.

Glass Protector
Formulated to clean and protect all glass and mirror surfaces.

Warranty Programs Available

  • Three item warranty covers invoices up to $10,000
  • Seven item warranty covers invoices up to $15,000
  • Unlimited item warranty covers invoices up to $1,000

Guardian offers a wide selection of fabric protection products and formulations to meet the various needs of retailers, dealers, and consumers. All products are thoroughly researched, developed and tested by our staff at the on-site Guardian laboratory.

In addition to the variety of formulas, we also offer a variety of warranty coverage for each product. The Guardian Fabric Protection Program presents the dealer an excellent added sales opportunity while providing the customer with an outstanding value.

How Guardian Fabric Protector Works:

This scientifically advanced product penetrates and forms a molecular barrier around the individual fibers for maximum fabric protection against most water-based and oil-based stains.

  • Advanced fluoropolymer technology forms a molecular barrier against most water-based and oil-based stains.
  • Ultra-Violet inhibitor to help reduce fabric fading from harmful UV ray exposure by sunlight.
  • No harmful CFCs or silicones. Compliant with all regulations and will not harm the fabric.
  • Mill applied enhancer. Enhances protective ability of all mill-applied treatments.
  • Invisible to sight, smell, or touch. Guardian Fabric Protector does not affect the fabric upholstery look or feel.

Guardian Premium Fabric Protector with Full-Replacement Warranty

Guardian's exclusive Replacement Warranty provides coverage for stains caused by any food or beverage normally consumed by humans or human or pet bodily fluid stains. Guardian offers a variety of warranted coverage to suit your needs. Programs include 3 year, 5 year, 7 year or 10 year warranties.

Guardian Premium Fabric Protector with Service-Only Warranty

The Guardian 3 to 10 Year Limited Warranties provide coverage for stains caused by any food or beverage normally consumed by humans; human blood or urine stains. Service includes providing the customer with spot removal products or a professional cleaning technician if necessary.

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